Marketing and Da’wah Thoughts from Hafihz in Singapore » Using Stickynotes to Measure Comments

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Using Stickynotes to Measure Comments

Submitted by Hafihz (Admin) on Sunday, 5 October 20081 Views | Be the first to comment!

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At my workplace, I get comments from colleagues and members of public about everything under the sun. And after each remark (well, almost all of ‘em), I’d take that red squarish sticky notepad of mine, write out the suggestion using a marker, and paste it all around my workstation, near the ledges.

It’s visual to say the least. But it reminds me to address these queries on a daily basis. More importantly, it gives these comments a face and presence in my workplace.

Customers are key stakeholders. Let their voices be heard and seen. Literally.