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… and it’s a serious problem. Coz having the ability to call people by name gives you an extreme competitive advantage over people like me.

1. You’re able to ger closer to people
2. You offer better personalized service each and everytime
3. You call people by the sweetest word they know…

Their names.

So in the next month, I will attempt the extraordinary: to call each person at my workplace by their name, and if I don’t know, I’ll make sure I find out there and then. I’ll probably bring along a paper and draw them or something…

Remember them, and they’ll remember you.

(PS: Do you have any tips for remembering names? Would appreciate the expert advice!)

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